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Privacy Policy Page

Last Updated: June 17, 2021


  1. Sustaina Company (“Sustaina” or “Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Privacy Policy,” as may be referred to in other Company documentation, including but not limited to the Terms of Use). This policy describes the types of information We may collect from you or that you may provide when you visit the website at and all related subdomains (“Website”), the Sustaina Company mobile application (“App”), and any content, functionality, and services offered on or through the Website or the App (together with all related subdomains and social media pages, the “Sustaina Platform”) to access our Services (as defined in the Terms of Use) and our practices for collecting, using, maintaining, protecting, and disclosing such information.
  2. This policy applies to information We collect on Sustaina Platform:
    1. when you browse or use our Website or App, or when you sign up for a Sustaina Account (as defined in the Terms of Use), or
    2. in email, text, and other electronic messages between you and Sustaina.
  3. It does not apply to information:
    1. collected by the Company offline or through any other means, including on any other website operated by the Company or any third party; or
    2. any third party, including through any application or content that may link to or be accessible from or on Sustaina Platform.

Please read this policy carefully to understand our policies and practices regarding your information and how We will treat it. If you do not agree with our policies and practices, your remedy is to not access or use Sustaina Platform. This policy may change from time to time. We will use our best efforts to provide email notice to any registered users about the changes to our privacy policy. Your continued use of Sustaina Platform after We make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Persons Under the Age of 18

Sustaina Platform is not intended for persons under 18 years of age. No one under age 18 may provide any personal information to or on Sustaina Platform. If you are under 18, you may not use or register on Sustaina Platform, make any uses of our Services through Sustaina Platform, use any of the interactive features of Sustaina Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any other information to create a Sustaina Account. If We learn We have collected or received personal information from a person under 18, We will delete that information. If you believe We might have any information from or about a child (under the age of 18, for these purposes), please contact us at

Information We Collect About You; How We Collect It

  1. We collect several types of information from and about users of Sustaina Platform, including information:
    1. provided by you; in order to register a Sustaina Account on the Website or the App, you authorize us to access your email address and other necessary portal-based requirements as contained in the Terms of Use (“Personal Information”).
    2. that is about you but does not individually identify you; or
  2. We collect this information:
    1. directly from you when you provide it to us;
    2. automatically as you navigate through the Website. Information collected automatically may include usage details and IP addresses;
    3. with your consent from your mobile device when you use the App, including your geographic location while the application is actively running.
  3. The information We collect on or through Sustaina Platform may include:
    1. information that you provide by filling in forms on Sustaina Platform. This includes information provided at the time of registering for your Sustaina Account (as defined in the Terms of Use). We may also ask you for information when you report a problem with our Services or access the Communication Services,
    2. records and copies of your correspondence (including email addresses) if you contact us, and
    3. your responses to surveys that We might ask you to complete for research purposes.
  4. The information We collect automatically is statistical data, but We may maintain it or associate it with personal information We collect in other ways. It helps us to improve Sustaina Platform and to deliver a better and more personalized service, including by enabling us to:
    1. estimate our audience size and usage patterns,
    2. store information about your preferences, allowing us to customize our Services according to your individual interests,
    3. speed up your searches and overall application infrastructure, and
    4. recognize you when you return to Sustaina Platform or use our Services.

How We Use Your Information

We use the information that We collect about you or that you provide to us, including any personal information:

  1. to present Sustaina Platform and its contents to you,
  2. to provide access and easy reporting ability to your Sustaina Account (as applicable),
  3. to provide you with information or services that you request from us,
  4. to fulfill any other purposes for which you provide it,
  5. to provide you with notices about your Sustaina Account, including order confirmation, changes in existing order, and completion of order with receipt,
  6. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection,
  7. to notify you about changes to Sustaina Platform or any Services We offer or provide though it,
  8. to recognize you when you are on our Website and remember your previously selected preferences
  9. in any other way We may describe when you provide the information, or
  10. for any other purposes with your consent.

Disclosure of Your Information

  1. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that We collect, or you provide as described in this Privacy Policy:
    1. to our subsidiaries and affiliates,
    2. to contractors, service providers, and other third parties We use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which the Company disclose it to them,
    3. to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Sustaina ’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Sustaina about Sustaina users is among the assets transferred,
    4. to fulfill the purpose for which you provide it,
    5. for any other purpose disclosed by us when you provide the information, or
    6. with your consent.
  2. We may also disclose your personal information:
    1. to comply with any court order, law, or legal process, including to respond to any government or regulatory request,
    2. to enforce or apply our Terms of Use and other agreements,
    3. if We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Sustaina, its affiliates, Sustaina users, or others.

Accessing and Correcting Your Information

If you have a Sustaina Account or are a user of our Services, you may review and update your personal information within the Services by opening your account and going to “Account Settings.” Further, you may contact us at the email address provided below. If you choose to close your account or terminate your relationship with Sustaina, We will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions We deem necessary to protect the integrity of our Services or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those companies’ policies, typically found on their websites.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where you have access to certain parts of Sustaina, you are responsible for keeping your password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although We do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to Sustaina. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on Sustaina.


If you have registered to receive our newsletter, Service information and/or any other automatically distributed information, you may change this registration status at any time. Simply contact us to have your name removed from the particular distribution list you wish to be removed from. This can be achieved in several ways:

  • Click the “Unsubscribe” link at the bottom of any automatic email update or alert that you receive; or
  • Send an email to

Changes to Our Privacy Policy

It is our policy to post any changes We make to our Privacy Policy on this page. If We make material changes to how We treat our users’ personal information, We will notify you by email to the email address specified in your account or through a notice on Sustaina’s homepage. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring We have an up-to-date active and deliverable email address for you, and for periodically visiting Sustaina and this privacy policy to check for any changes.

Contact Information

To ask questions, comment, or if you have concerns about this Privacy Policy and our privacy practices, contact us at with the subject line “Privacy Policy.”