When you use the Sustaina Platform, you are communicating with us electronically, you consent to receive communications from us electronically. The Company may provide you with the use of email support services to enable you to communicate with the Company (“Communication Services”). You hereby acknowledge your consent to the following communications from the Company:
Sustaina Platform may display, include or make available third-party content (including data, information, articles, applications, or other products, services or materials) or contain links to third-party websites, services, and advertisements for third-parties (collectively, the “Third-Party Materials”). You agree that Sustaina is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Sustaina does not assume and will not have any liability or responsibility to you or any other person or user for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience.
We encourage you to contact Sustaina’s Customer Service Department (email@example.com) if you have concerns or complaints about the Sustaina Platform. Generally, customer complaints can be satisfactorily resolved in this way. If We cannot resolve your concerns informally, disputes between you and Sustaina should be resolved pursuant to this Section 19. At Sustaina’s sole discretion, it may require you to submit any disputes arising out of or relating to any aspect of your relationship with Sustaina, first to mediation in the U.S., then next to final and binding confidential arbitration under the Rules of Arbitration of the American Arbitration Association applying the laws of the State of California, without regard to its choice of law provisions. Under this Agreement, arbitrators can award the same individual relief affecting individual parties that a court can award, including damages and an award of attorneys' fees, if the applicable law allows. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.