When you use the Sustaina Platform, you are communicating with us electronically, you consent to receive communications from us electronically. The Company may provide you with the use of email support services to enable you to communicate with the Company (“Communication Services”). You hereby acknowledge your consent to the following communications from the Company:
All information We collect on Sustaina Platform is subject to our Privacy Policy. By using Sustaina Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
If Sustaina Platform contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This may include links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites or apps linked to Sustaina, you do so entirely at your own risk and subject to the terms and conditions of use for such websites or apps, where applicable.
Sustaina Platform may display, include or make available third-party content (including data, information, articles, applications, or other products, services or materials) or contain links to third-party websites, services, and advertisements for third-parties (collectively, the “Third-Party Materials”). You agree that Sustaina is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Sustaina does not assume and will not have any liability or responsibility to you or any other person or user for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience.
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors, service providers, and its respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of Sustaina Platform, or your use of any information obtained from Sustaina Platform.
We encourage you to contact Sustaina’s Customer Service Department (support@sustaina.world) if you have concerns or complaints about the Sustaina Platform. Generally, customer complaints can be satisfactorily resolved in this way. If We cannot resolve your concerns informally, disputes between you and Sustaina should be resolved pursuant to this Section 19. At Sustaina’s sole discretion, it may require you to submit any disputes arising out of or relating to any aspect of your relationship with Sustaina, first to mediation in the U.S., then next to final and binding confidential arbitration under the Rules of Arbitration of the American Arbitration Association applying the laws of the State of California, without regard to its choice of law provisions. Under this Agreement, arbitrators can award the same individual relief affecting individual parties that a court can award, including damages and an award of attorneys' fees, if the applicable law allows. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
These Terms of Use constitute the sole and entire agreement between you and the Company with respect to Sustaina Platform, and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to Sustaina Platform.
Any failure or delay by Sustaina in the performance of its obligations pursuant to these Terms of Use will not be deemed a default or breach of these Terms of Use or a ground for termination to the extent such failure or delay is due to computer or Internet or telecommunications breakdowns, denial of service attacks, fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil unrest, rebellions or revolutions in the U.S. or any nation where the obligations under these Terms of Use are to be executed, strikes, supplier and third party failure, lockouts, or labor difficulties, or any similar cause beyond the reasonable control of Sustaina.
Your Comments and Concerns
All feedback, comments, requests for technical support and other communications relating to Sustaina should be directed to support@sustaina.world.